AMENIO

Money-Back & Refund Policy

1. Money-Back Guarantee Rules

In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you during checkout, you are eligible to request a refund provided that:

  • you contact us at [email protected]
  • within 30 days after your initial purchase
  • and before the end of your first subscription period, and
  • you have actively followed your plan for:
    • at least 7 consecutive days within the first 30 days after purchase, or
    • at least 3 consecutive days within the first 7 days after purchase (for weekly subscriptions)

We will review your request and notify you of our decision via email.

Important Statement

Please note that all of the above conditions must be met in order to qualify for a full voluntary refund under this Money-Back Guarantee.

For clarity, this Money-Back Guarantee does not apply in the following cases:

1.1 Personal Reasons

Refunds will not be granted for reasons such as:

  • you do not like the product
  • the product did not meet your expectations
  • you changed your mind

However, you may still cancel your subscription at any time by contacting us at [email protected]

2. General Refund Rules

Unless otherwise stated in this policy or required by applicable law:

  • all payments are non-refundable
  • all purchases are non-exchangeable

3. Note for Residents of Certain U.S. States

If you reside in California or Connecticut, you may cancel your purchase and receive a full refund if you do so:

  • before midnight of the third business day following the date of purchase

4. Note for EU Residents

If you are a resident of the European Union, you have the right to withdraw from the purchase of digital content:

  • within 14 days from the date of purchase
  • without providing any reason

However, this right does not apply if:

  • the performance of the service has begun with your prior express consent, and
  • you have acknowledged that you thereby lose your right of withdrawal

By completing your purchase, you:

  • expressly consent to the immediate performance of the service, and
  • acknowledge that you lose your right of withdrawal once access to the digital content is provided

Therefore, you will not be eligible for a refund unless the digital content is defective or not provided as described.


Last Updated: 14-Apr-2026